FAQ
Restaurant POS questions, answered
What is the best POS system for restaurants in the UK?
The best restaurant POS combines till operations, QR table ordering, kitchen display, and direct online orders in one internet-based platform. POS Solutions is built for UK restaurants, cafés, coffee shops, and takeaways, from £79/site/mo ex VAT with a free first month.
What is the difference between EPOS and POS?
In UK hospitality, EPOS and POS describe the same category of till software. EPOS often highlights digital integrations such as online ordering, analytics, and kitchen workflows. POS Solutions provides both core till operations and modern EPOS features in one platform.
How much does POS Solutions cost?
From £79 per site per month excluding VAT, with a full free first month. Most venues land around £69–£109 depending on printers and complexity. No setup fee on standard plans and 0% commission on orders through your own channels.
Does POS Solutions need an internet connection?
Yes. POS Solutions is an internet-based online till. Staff use it on iPad or browser while connected, so orders, payments, and kitchen tickets stay in sync.
Who is the payment partner for POS Solutions?
Dojo is the official payment partner for in-venue card payments. POS Solutions sends the bill to a Dojo terminal with Pay at Counter. Dojo card machines accept Visa, Mastercard, American Express, and Discover Global Network, plus contactless, Apple Pay, Google Pay, and Samsung Pay. Card types are listed in the Dojo FAQs.
Which delivery platforms does POS Solutions integrate with?
Deliveroo and Uber Eats orders can flow into Hybrid POS and kitchen routing today. Just Eat and HungryPanda integrations are coming soon.
Do customers need an app for QR ordering?
No. QR ordering works in every major mobile browser — no app install required. Customers scan the table QR code to browse, order, and pay.
Does POS Solutions charge commission on orders?
POS Solutions charges 0% commission on direct orders through your own channels. It is a flat monthly software subscription. Dojo card fees still apply where you take card payments.
Do you offer an EPOS system for London restaurants?
Yes. Hybrid EPOS for London restaurants, cafés, and takeaways — with QR ordering, kitchen display, Deliveroo and Uber Eats in one flow. See our POS platform London page.
Do you offer a POS platform for other UK cities?
Yes. The same Hybrid POS platform covers Manchester, Birmingham, Glasgow, Leeds, Bristol, Edinburgh, Liverpool, Newcastle, Sheffield, Cardiff, Nottingham, and Brighton. Each city has its own page, linked above, so the local detail matches how that city actually trades.
Is POS Solutions a Lightspeed POS UK alternative?
For many independent restaurants and cafés, yes. Compare workflows and pricing on our Lightspeed comparison.