Privacy Policy

Last updated: 28 March 2026

This Privacy Policy describes how POS Solutions (“we”, “us”) collects, uses, and protects personal data when you use our website and services.

Who we are

We operate an online ordering and hospitality platform. For data protection purposes, the controller is the business operating this site. You can contact us at your-email@gmail.com.

What we collect

• Account and order data: name, email address, phone number if you provide it, delivery or collection details, and order contents.
• Payment data: card payments are processed by our payment provider (e.g. Stripe). We do not store full card numbers on our servers.
• Technical data: IP address, browser type, device identifiers, and cookies or similar technologies as described in our Cookie Policy.
• Communications: messages you send us (e.g. support requests).

Why we use your data (lawful bases)

We use personal data to perform our contract with you (processing orders), for our legitimate interests (security, analytics, improving the service), and where required to comply with law (e.g. tax records). Where we rely on consent (e.g. certain marketing cookies), you may withdraw consent at any time.

Sharing

We may share data with service providers who help us run the site (hosting, email, payments, analytics), bound by appropriate terms. We may disclose information if required by law or to protect rights and safety.

International transfers

Some providers may process data outside the UK/EEA. Where that happens, we rely on appropriate safeguards (such as standard contractual clauses) where required.

Retention

We keep data only as long as needed for the purposes above, including legal, accounting, and dispute resolution requirements.

Your rights (UK GDPR)

You may have rights to access, rectify, erase, restrict processing, object, and data portability in certain circumstances. See also our short summary of data rights. You may lodge a complaint with the ICO (UK) if you believe we have mishandled your data.

Children

Our services are not directed at children under 13. We do not knowingly collect their personal data.

Changes

We may update this policy; the “Last updated” date will change. Material changes may be communicated by email or a notice on the site.