Ordering System

Terms of Service

Last updated: 23 October 2026

These Terms of Service (“Terms”) govern your use of the website and ordering services operated by Brick Lane Rentals Ltd (“we”, “us”, “our”). By using our services, you agree to these Terms.

Legal entity

The contracting business for this website and for card payments is Brick Lane Rentals Ltd, of 47 Brick Lane, London E1 6PU, United Kingdom. Trading names used on the site (for example a café brand) refer to venues operated by Brick Lane Rentals Ltd unless stated otherwise.

Contact

Services

We provide an online menu, ordering, and related tools. Features may change; we aim to keep the service available but do not guarantee uninterrupted access.

Orders and contract

When you place an order, you offer to buy the items selected subject to acceptance by the venue. Prices, availability, and preparation times are as shown at checkout or on the menu. We or the venue may refuse or cancel orders in limited circumstances (e.g. unavailability, suspected fraud, or legal reasons).

Payments

Online card payments are processed securely by our payment partners (including Dojo and/or Stripe where configured). You authorise Brick Lane Rentals Ltd and our partners to charge your chosen payment method for the total amount shown, including applicable taxes and fees. Checkout is provided over HTTPS.

Refunds

Our refund and cancellation rules are set out in our clearly labelled Refund Policy.

Privacy

How we handle personal data is described in our Privacy Policy.

Accounts

You are responsible for keeping your login details confidential and for activity under your account. Notify us promptly if you suspect unauthorised access.

Acceptable use

You agree not to misuse the service, interfere with security or performance, scrape or automate access beyond normal use, or use the service for unlawful purposes.

Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from your use of the service. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law (including death or personal injury caused by negligence, or fraud).

Third-party services

Our service may link to or integrate third-party services (e.g. payment, maps). Their terms and privacy policies apply to those services.

Governing law

These Terms are governed by the laws of England and Wales, unless mandatory consumer protections in your country apply. Courts of England and Wales have non-exclusive jurisdiction, subject to your statutory rights as a consumer.